Top 7 Fixes for Brother AirPrint Not Working on iPhone or iPad

Dial 1-888-966-6097 If your Brother AirPrint is not working on your iPhone or iPad, you're not alone. Many Apple users face this issue while trying to print wirelessly from their devices. Fortunately, there are several effective ways to resolve this issue and restore seamless printing. In this article, we'll walk you through 7 proven fixes to get your Brother printer working with AirPrint again.

What Is AirPrint and Why It Matters

AirPrint is Apple’s wireless printing feature that allows you to print photos, emails, web pages, and documents directly from your iPhone or iPad—without installing drivers. Brother printers are widely compatible with AirPrint, but connectivity or configuration issues can occasionally cause it to stop working.

Common Signs of AirPrint Issues on Brother Printers

iPhone or iPad can't find the printer

“No AirPrint Printers Found” error

Print job stuck or not responding

Brother printer not listed in AirPrint

Printer is offline or greyed out

Top 7 Fixes for Brother AirPrint Not Working

1. Ensure Both Devices Are on the Same Wi-Fi Network

AirPrint only works when both your Brother printer and iOS device are connected to the same Wi-Fi network. Double-check your connections:

On your iPhone/iPad: Go to Settings > Wi-Fi

On your Brother printer: Use the network settings menu to verify connection

Tip: Avoid using a guest network or mobile hotspot for either device.

2. Power Cycle the Printer and iOS Device

Sometimes, a simple restart clears temporary glitches:

Turn off your Brother printer and unplug it from the power source

Restart your iPhone or iPad

Wait 30 seconds, then power everything back on

This can refresh the network connections and eliminate communication hiccups.

3. Check AirPrint Compatibility

Not all Brother models support AirPrint. Visit the Brother support page to verify if your model is AirPrint-compatible.

Also, ensure your iOS device is running iOS 11 or later—older versions may have limited support for AirPrint.

4. Update Firmware and iOS Version

Outdated firmware or iOS software can lead to compatibility problems:

Update your iPhone/iPad: Go to Settings > General > Software Update

Update your Brother printer firmware: Visit the Brother support site and search your model to download the latest firmware

Keeping both devices up to date ensures smooth AirPrint functionality.

5. Reset Network Settings on Brother Printer

If the printer has stored incorrect or outdated Wi-Fi info, reset it:

Go to your Brother printer’s Settings > Network > Reset Network

Reconnect it to the correct Wi-Fi network

Restart your iPhone/iPad and try printing again

Caution: This will remove all saved network settings on the printer.

6. Disable VPN or Proxy on iPhone/iPad

AirPrint won’t work if your iPhone is connected through a VPN or proxy server:

Go to Settings > VPN and turn it off

Also check Settings > Wi-Fi > [Your Network] > Configure Proxy, and ensure it is set to Off

VPNs can interfere with local network communication between the iOS device and printer.

7. Use the Brother iPrint&Scan App as a Backup

If AirPrint still isn’t working, install Brother iPrint&Scan from the App Store. It allows you to print wirelessly using Brother’s native solution:

Download and install iPrint&Scan

Open the app and select your printer

Print directly from the app

While this isn’t AirPrint, it’s a reliable workaround until AirPrint issues are resolved.

Bonus Tips

Disable IPv6 in your router settings (some Brother printers don't support it well)

Ensure Bonjour is enabled in your router (AirPrint relies on it)

Avoid using USB or Ethernet connection only—AirPrint requires the printer to be on Wi-Fi

Conclusion

When your Brother AirPrint is not working on your iPhone or iPad, it can disrupt your workflow. But with the fixes listed above—ranging from checking Wi-Fi to updating firmware—you should be able to get back to printing in no time.

Still facing problems? Contact Brother customer support or visit an Apple Genius Bar for further assistance.

FAQs

Q1: Can I use AirPrint without Wi-Fi?

No, AirPrint requires both devices to be on the same Wi-Fi network.

Q2: What if my printer supports AirPrint but doesn’t show up on my iPhone?

Ensure Bonjour is enabled on your router and both devices are on the same network.

Q3: Does AirPrint work with mobile data or hotspots?

No, AirPrint does not work over mobile data or through personal hotspots.